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Bottom Line: Suspicious Time Warner E-Mail

Updated: Wednesday, March 20 2013, 01:55 PM EDT

LATHAM -- A Bottom Line Alert tonight about a suspicious e-mail using the Time Warner Cable company name, that's trying to target customers.
Paul DeRusso of Latham brought it to Dori Marlin's attention.

He tells Dori, the e-mail looks to be from TWC - and says a credit card the customer has online was declined, when the company tried to bill them.

It then offers the customer a link to click on, so they can supposedly update their credit card information and avoid a disruption of service.
Paul says, he never used a credit card online with the company - and that's why he thought it was bogus.

A spokesperson at Time Warner Cable tells Dori, the company does "not" communicate any financial or account information via e-mail - so the one like Paul received is, in fact, suspicious.

The spokesperson also says, if you get a similar e-mail and have questions about it - then you should contact Time Warner directly.

Bottom Line: Suspicious Time Warner E-Mail

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