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The Bottom Line: Roofing Repairs

Updated: Thursday, May 8 2014, 12:19 AM EDT
ROTTERDAM -- Springtime roof repairs have already taken hold in the Capital Region.

The team at Rotterdam-based Pinnacle Roofing is hard at work getting the job done.  But owner Chris LaVallee says he's heard from plenty of customers dealing with other roofers, who have not.

"Didn't get the work done properly, didn't get the work done on time, paid the guy and the guy disappeared," LaVallee says.

So how do you get the work done, and done well?

LaVallee tells CBS 6's Dori Marlin, you should know the codes - adding there are different codes, in different areas.

"Especially in the Northeast, you want to make sure you're getting the proper underlayments underneath the shingles that you're going to use," he explains. "Like some water shield is what you'll hear alot from the contractor, and typically it's six feet you need on your roof edges."

Also, ask a roofer about the type of shingle they use.  LaVallee says there are lots of lesser manufacturers out there; the bigger ones, he says, are Owens Corning, GAF and CertainTeed.

"And you want to make sure that the contractor has credentials with that company," LaVallee says, "so they've had training with that company, one of those major companies."

Something else simple you can watch for - look to see that a roofing contractor asks to get into your attic.  LaVallee tells Dori, that's important because ventilation is very important.  So he says if someone shows up, just looks at your roof, walks around your yard and gives you a price - that should be a red flag.

Ask how many people show up for the job.  Pinnacle generally has about 6-7 on site - one on the ground, the rest on the roof.

Ask how long the project will take.  LaVallee says they're in and out in a day or two, depending on the size of the house - weather permitting.

And always, "Make sure they have insurance certificates," he says, "and call the insurance companies to make sure the certificates are real."The Bottom Line: Roofing Repairs

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