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Only on 6: School bus company creates new protocols after CBS 6 report

Only on 6: School bus company creates new protocols after CBS 6 report (WRGB)

SCHENECTADY, NY (WRGB)-- Sisters-in-law Chelsea Domino and Ashley Vargas thought the worst when their 4-yr-old and 6-year-old sons failed to show up at the bus stop on their way home from school earlier this month, and they still blame the bus driver who let them off the bus at the wrong stop.

“We thought he would’ve been fired, he should’ve been fired,” Domino said.

The driver broke a Schenectady City School District policy that says Pre-K and Kindergarten students aren't to be let off a school bus without a parent present. The result Schenectady Police say the two boys were found wandering alone by a good Samaritan who called officers and helped get them back to their parents.

Since the moms shared their story with us, Facebook posts came flooding in from moms and dads who say, they too, had similar scares. One parent said, “same story, same bus company”. We showed Schenectady City Schools Superintendent Larry Spring some of the complaints.

“We know that’s an unacceptable situation, and it’s something were working hard to rectify,” Spring said.

Spring says the district has been experiencing mix-ups like this partly due to a bus driver shortage which has led to an influx of new bus drivers.

Joe Rajczak is the Operations Manager for Brown Transportation Company, which employs the driver in question.

“We’re looking at protocols to make sure situations like this don’t happen again,” Rajczak said.

Rajczak says the driver was new and didn't realize an aid, who was also new to the children's school, had placed the children on the wrong bus. He says the kids were supposed to be on a school bus belonging to an entirely different bus company. Rajczak says the driver was taken off the route as a result, and is being evaluated.

“Certainly I apologize to the parents and the family,” Raczak said.

Rajczak says new checks and balances already put into place as a result of Domino and Vargas bringing their complaints forward, are working. He says Monday a bus driver realized a child had been placed on his bus by accident and was able to get the situation resolved quickly.

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