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Sen. Schumer calling for new funding to help cut down Soc. Security wait times

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GLENVILLE, NY – Sen. Chuck Schumer said newly passed funding for Social Security needs to be used to decrease phone wait times at field offices.

“The backlogs are huge, and they’re getting bigger,” said Sen. Schumer.

Schumer says people on average are stuck waiting 40 minutes for service at Albany field office and individuals appealing disability claims have to wait 570 days to get a hearing, and response times could get even worse in Albany and at the Schenectady field office as well.

“Last year 10,000 people died waiting for a disability appeal determination,” Sen. Schumer tells CBS 6.

Sheila Long says she had to wait months for a issue with her benefits to be sorted out. She says if the funding is there, it should be used where it’s needed most.

“How long do I have to wait because I have to depend on that money to live on since my husband has died,” Long said.

Schumer says since the Capital Region has some of the highest wait times in the state, he’ll try to use his influence as Senate Minority Leader to make sure those offices are given the funds they need.

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